DECA+ Business Management and Administration Practice Exam 2025 - Free Business Management Practice Questions and Study Guide

Process innovation specifically refers to the changes or improvements made to the methods or procedures used in the production or delivery of goods and services. This encompasses alterations in the way products are manufactured, the sequences involved in production, or the logistics related to delivering a product to consumers. By innovating processes, businesses can often achieve higher efficiency, reduce costs, increase quality, or accelerate time-to-market, which ultimately enhances their competitive edge.

The other options do not accurately capture the essence of process innovation. Establishing new marketing channels relates to how products reach consumers rather than the production aspect. Improving packaging deals with the presentation or protection of a product rather than its production method. Utilizing technology to enhance sales focuses on the marketing and sales process instead of the manufacturing or delivery of the product itself. Thus, the most accurate choice that portrays process innovation is the one that emphasizes changes in production methods.